Cancellation Policy - The Attic Spa
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Client Notice

 

Appointments: Please try to arrive 10 minutes before your appointment, this will give you time to relax before your treatment. If you arrive late, as a courtesy to other guests scheduled after you, we may not be able to extend your appointment time.

Deposits: A deposit of £10 per 60minute treatment will secure your appointment upon booking.

Cancellations: Should you wish to reschedule or cancel your appointment please provide a minimum of 24 hours’ notice. Should you cancel within 24 hours your deposit will be non-refundable.

Gift Vouchers: Should an appointment be booked with a voucher, failure to keep the appointment will render the voucher void. Vouchers will not be redeemable under any circumstances after expiry. For rescheduling or cancelling your appointment less than 24 hours notice £10 will deducted from your gift voucher.

Thank you for your understanding!

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